SEND IN YOUR CONTROLLERS FOR REPAIRS AND UPGRADES.

REPAIRS & ENHANCEMENTS

Wicked Labs AU

Professional controller repair and upgrade services for PS5 and Xbox controllers.


1. REPAIR SERVICES

  • Stick drift repair and upgrade to brand new Hall Effect thumbsticks

  • Internal servicing and performance diagnostics

  • Replacement of worn or damaged controller components


2. ENHANCEMENTS & MODIFICATIONS

  • Alter the appearance of your controller with a fresh custom style

  • Add mouse-click face buttons, triggers, and bumpers

  • Add Wicked Grippy Back Plate

  • Add Remap or Non-Remap Back Buttons (2 or 4 button configurations)


3. PRICE QUOTES & PROCESS

  • To receive a custom price quote and delivery address, please email us at support@wickedlabsau.com.au

  • Please use “Wicked Repairs” as your email subject line

  • Provide detailed information about your controller issue and requested modifications

  • Do not send your controller until you receive confirmation from our team


4. CUSTOMER RESPONSIBILITIES

  • Please ensure your controller is cleaned prior to sending. A $10 cleaning fee will apply if cleaning is required.

  • Shipping costs both ways are the customer’s responsibility unless otherwise agreed.

  • Wicked Labs AU is not responsible for loss or damage during transit. We recommend tracked and insured shipping.


5. TURNAROUND TIMES

Repair and modification turnaround times vary depending on workload, parts availability, and complexity of the service required. Estimated timelines will be provided after assessment.

Delays may occur if replacement parts are sourced internationally.


6. WARRANTY & LIABILITY

All repair and enhancement services are performed with professional care. Warranty coverage applies only to workmanship relating to the specific repair or modification performed.

Warranty does not cover:

  • Pre-existing damage not disclosed prior to service

  • Future wear and tear or misuse

  • Damage caused by third-party modifications after service


7. CONTACT

For repair inquiries, quotes, or support:

📧 support@wickedlabsau.com.au